Image of Whirlpool Cabrio WasherRegardless of which model Cabrio you’re using, they do have their issues in spin mode. That’s not to say they’re a terrible machine, because that would be a lie. Overall, they’re a great machine, but like every other washing machine, someday issues will come up.

I’ll start with the latest version of the Cabrio and work my way back to the beloved floating basket models (pun intended). Models in the 2016 and newer era have a beautiful redesign and get better every year. Sleek and modern looking with a touch UI. Larger capacity and high-speed spin make these machines a must-have for many.

A big problem happening everywhere it seems directly relates to two things. The first being customers unaware that you can overload these machines, too. The second one is still related to overloading, but there may be an easy fix. Please, read on.

Salespeople tend to forget about telling customers that in these machines, and most other top-loading machines, a full load is a half-full basket – no exceptions.

An overloaded top-load washer won’t perform well, and constant use stresses the mechanical components. The quick demise of the machine occurs because of the extra weight it deals with regularly. Please, take my advice and stop overloading your machine. You can thank me when you realize your machine lasted longer than you expected.

Causes of a Noisy Spin and Wash Cycle

In the new Cabrio, overloading causes the basket/tub assembly to sink beyond its designed limits, resulting in the rotor (No. 21 in the diagram) of the motor rubbing on the floor during wash and spin. That’s a peculiar noise that you won’t soon forget. Before you say to yourself the machine shouldn’t do that, you’re right. It shouldn’t and typically won’t. However, if there is something under the machine like a warped floor, or a carpeted floor, or even a children’s toy, the rotor will make contact. Please, double-check for these possible causes.

A similar noise occurs when your machine sits on a drip pan, too. Many of these drip pans have an arc in the middle for some reason, and the rotor ends up very close to it and starts to rub loudly. It’s the added weight that causes the tub assembly to sink too close to the drip pan, and as the rotor spins or agitates back and forth, it rubs on the drip pan below. You might think this is a design problem. In truth, the extra weight causes the problem.

Here’s an actual parts breakdown of the tub/basket assembly of a Cabrio washer:

Image of Typical Late Model Cabrio Washer Tub and Basket System

Source: https://www.searspartsdirect.com/model/4iiw7j5ktl-001198/whirlpool-wtw8500dc0-washer-parts

Part no. 28 is the suspension rod. Top load washers have four of them. They’re metal rods that hang from the aprons built into the frame of the machine. On one end, a heavy-duty spring supports the weight of the tub assembly and everything attached. The opposite end attaches to the apron.

The four suspension rods support ALL of the combined weight of the parts in the diagram except the wiring harness. Add some water and clothes to all that weight, and you should have a new appreciation for the amount of weight held by just those suspension rods!

Spin and Agitate Issues with Earlier Cabrios

Earlier Cabrios have a different design and don’t experience the same issue if it’s overloaded. That’s not to say it’s OK to overload them. The mechanical stress is always an issue when a washer is overloaded. They still use the suspension rod system, but the tub/basket assembly uses a floating basket that’s smaller with a different motor.

The floating basket is another issue with the earlier Cabrios. The basket floats in water as the tub fills up, allowing agitation to occur. Before spinning, the drain motor pumps out the water, and the basket returns to its regular down (spin) position. The problem with this design is the shaft that the basket slides on gets corroded and rusts, causing the basket to seize on the tub shaft.

That leads to OL (overload) error codes, and the basket will not spin until a new shaft or tub (with the shaft) gets replaced along with the suspension rods.

Common Noisy Spin Issues

The most common noise during spin comes from a worn-out and leaking tub bearing. That’s true for all Cabrios, even though the design is slightly different. You can’t help but hear what sounds like a jet flying over your house as your washer spins faster and faster. It’s not a jet; it’s your washer’s tub bearing!

In earlier Cabrios, the tub shaft is the culprit, forcing you to replace the shaft or the tub that includes the shaft. Newer Cabrios use a gearcase with the bearing built-in, so the only way to repair it is with a new gearcase (No. 3 in the diagram).

Keep Your Cabrio Working Great

I hope you have a better idea of what causes the noises in your washer. You’ll find that some noise during spin or agitate is preventable if you follow the guidelines stated here. Keep the load size reasonable, use the right amount of soap, and maintain the machine. After all, it is only a machine, and it depends on you for proper care. Machines do break, and that’s why NeliHome is here for you! If you need advice or help with a repair or diagnosis, we’re ready and able to help out!