Earn money just by telling them what you know


Chat when you want

You can chat with customers anytime, day or night, 365 days a year. Your hours are always up to you, so it never interferes with the important things in your life.

Earn while you chat

Earn money just by telling them what you know. When you chat and remote in with customers, your hard-earned experience will gain you the rewards you deserve.

Who can be a Neli Technician?

Neli technicians are certified, experienced, and self-motivated. They are as highly skilled in their tradecraft as they are with their customer interactions. If you like to be challenged and learn new techniques, submit your resume today!

It is easy to get started

Sign up online

To become a Neli technician, upload your resume and certifications on the Become A Technician page. A representative will contact you within 2 business days. Upon submitting your resume you will be provided a link so you can check the status of your application.

What we’re looking for

Certifications vary by appliance, so we will review your certifications and let you know what’s needed for your area of expertise.

We provide you the tools

We provide you the technical tools through our online portal to help you earn more, and if you don’t have a personal computer, we can connect you to one.

Sign Up Today


Tech for you

You are in control

You’re in control with Neli. The technology is designed with you in mind, with features that allow you to see the customer’s problem, in real time, so you can resolve it more quickly and earn more.

Using your own device*, applying your experience and expertise with our unique online tools and processes, you will resolve customer issues on your schedule. The more problems you resolve, the more you make!

*PC, laptop, tablet, smart phone …

How it works

Neli will provide you with complete training to maximize your TechTime™ Chat, Virtually There™ camera feed interaction, ticket processes, and customer interaction. The training is as flexible as the work hours! You can view recorded training sessions or contact us to schedule live training sessions.

Log in to your Dashboard and view the available chat requests. Accept a request in your field, and assist the customer in diagnosing and resolving the problem.

As quickly as the customer’s problem is satisfactorily resolved, you are paid electronically and onto the next ticket. Work as many or as few hours as your schedule permits!

Track your earnings

After each TechTime™, you’ll see exactly how much you earned and view comprehensive summaries of your day’s total.  You’ll know what you’re taking home and when you hit your goals.

After each TechTime™, you’ll see exactly how much you earned and view comprehensive summaries of your day’s total.  You’ll know what you’re taking home and when you hit your goals and earnings automatically transfer to your bank account after every chat.


Earn More

Feedback for Success

Use the rating section to hear what people love about their “chat” experience with you and find out why customers give low ratings so you can decide how to adjust accordingly.

Become a Technician

Sign up today and you’ll be making great money in no time. Simply upload your resume and any certifications you have earned. Our hiring specialist will contact you to discuss your expertise, our online training and the device you will be using to chat with customers.  It is that easy.

[ipt_fsqm_form id=”3″]