Take control of your home for only $25. 

Meet Neli, the only virtual appliance repair service that conveniently connects you to trusted technicians in just minutes. 

CHAT WITH A TECHNICIAN

"Virtual appliance repair by trusted technician"

“This is a great service. Technician walked me through diagnosis of problem with refrigerator, provided replacement part number, gave a link to parts supplier and insight as to replacing part myself. Everything done via chat but you can send pics. Worked great for me. Would highly recommend you give them a try.”

Review from

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Neli Home Mobile

5

Connect to Your Trusted Technician

Once your payment is processed, you can begin repairing your appliance by chatting with a trusted Neli technician.

Book an Appointment
Neli Home Mobile

1

Begin Chat or Make an Appointment

Click Chat with a Tech on the right-hand corner of our website or make an appointment here and follow the instructions sent to your email.

Ready to chat with a technician? Start now!
Diagnosis and Virtual Hand Holding

2

Choose your service

After you have entered your contact information, choose your service. If you have previously booked an appointment, choose booked appointment. If you are not sure which service you need, choose diagnosis.

See service pricing

3

Choose Your Appliance

Next, scroll down and choose your appliance. If you do not see your appliance, choose other. ​

What appliances do we fix?
Large family kitchen in period conversion house, straight on
Neli mobile form screen

4

Complete Payment Info

You are almost there! Simply click the link to enter your payment information. You will only be charged if your technician completes your diagnosis or repair.