Property Management Appliance Repair Made Easy

Our techs work with your maintenance personnel remotely, through video chat for $35.



Same-day appointments. Solve appliance issues in less than an hour. 

No appointment window, exact start time!

Book an appointment? Start now!


We’ll use video chat to take a look and find the problem. We tell your maintenance how to fix it, and give the replacement part number if needed.  Takes about 45 min.


We can remotely guide replacement part installation.  


$35 flat fee per appliance.

Pay at the time of service or request an invoice. There are no subscription or membership fees!  Book an appointment on demand when you need to repair a unit’s appliance.


Neli techs work remotely with your maintenance personnel.

Talk with one of our representatives. The Neli remote service is really that simple and cost-effective.  833-876-0900 EX 1


We give you the exact replacement part.

Your Neli technician will identify the replacement part(s) needed. You can buy the part from us and we will ship the part to the requested address. Book an appointment if your maintenance staff needs assistance installing the part or wants to verify all is working well. Call Parts: 833-876-0900 EX 5

End tenant appliance complaints!
  • No more tenants waiting all day for an appliance repair person!
  • No more staff time wasted trying to find the issue!
  • No more angry tenants!
  • No more expensive repair costs!

There are many ways to get the job done!

1. Chat with a Neli Technician

2. Call with a Neli Technician

3. Video Chat with a Neli Tech