Thermostat programming and installation guidance
Our techs work with you virtually through video chat! They guide you through programming your smart thermostat or even the replacement installation.
Thermostat programming and installation guidance
Our techs work with you virtually through video chat! They guide you through programming your smart thermostat or even the replacement installation.
1
Book today for thermostat programming or installation
Same-day appointments!
PROGRAMMING GUIDANCE $35
Your Neli tech uses video chat to guide you through programming your smart thermostat. Takes about 30 min.
THERMOSTAT INSTALLATION $45
Need help replacing your thermostat? We can do that too! Book an installation appointment today. Takes about 45 min.
2
Click the app store link in your email to get the app
Follow the instructions in your appointment email to connect.
3
Connect with your Neli technician
It’s as simple as your technician texting (or emailing) you an invite link that will activate the app and start your video chat session.
Together we can get the job done!
Some smart thermostats will tell you at some point that you need a tech to come out to install it for you. We can guide you through that stopping point and finish the job. No need to call out a tech.
Need HVAC help? Here is a list of issues we can help you sove.
- Air conditioning unit not cooling
- Programing your thermostat
- Boiler issues
- Heat pump issues
- Humidifier not working
- Outdoor unit won’t come on/off
- Outdoor unit won’t shut off unless I use the circuit breaker
- Outdoor unit has steam coming from it
- Thermostat issues
- Rooms are warmer or colder than others
- Weak airflow
- Water leak at the indoor unit
- Indoor fan won’t shut off unless I use the circuit breaker
- Circuit breaker keeps tripping
- Oil burner keeps tripping the reset button
- Pilot or ignitor problems