Neli provides the virtual diagnosis
Book a video chat appointment for your customer.Diagnosis or Part installation
Hello, Hallman Representative! When you are booking an appointment for the customer, the correct TIMEZONE is important!
TIMEZONE: Please choose the customer's timezone CITY when booking. The system automatically detects YOUR time zone city but not the customer's. Once you reach the time section, click on the drop-down to choose the city which REPRESENTS the customer's timezone (not necessarily where they actually live). See the chart below as an easy guide to follow:
Eastern: New York
Central: Chicago
Mountain: Denver
Pacific: Los Angeles
Special case: Arizona mountain time should be Pheonix, Arizona as the time zone
Booking your virtual diagnosis appointment for your Hallman Appliance.*Powered by Neli.
Hallman loves it's customers
A Neli tech works with you over video chat, finds the issue, and tells you how to fix it!
