HVAC Repair Made Easy!
Our techs work with you virtually through video chat! We can diagnose why your ice maker is not working, or why your freezer isn’t cold enough. Your Neli tech tells you the reason your fridge isn’t working right and tells you how to fix it with the exact part needed.
Regergerator Repair Made Easy!
Our techs work with you virtually through video chat! We can diagnose why your ice maker is not working, or why your freezer isn’t cold enough. Your Neli tech tells you the reason your fridge isn’t working right and tells you how to fix it with the exact part needed.
1
Book a video chat appointment
Same-day appointments!
VIRTUAL DIAGNOSIS
We’ll use video chat to take a look, find the problem, and tell you how to fix it! We give the replacement part number if needed. Takes about 45 min.
VIRTUAL PART INSTALLATION
We can remotely guide replacement part installation. Takes about 1.5 hours.
2
Click the app store link in your email to get the app
Follow the instructions in your appointment email to connect at the appointment time.
3
Connect with your Neli technician
It’s as simple as your technician texting (or emailing) you an invite link that will activate the app and start your video chat session.
We tell you the replacement part you'll need.
Your Neli technician will identify the replacement part(s) needed. Book an appointment so we can guide your through installing the part and verify all is working well.
What we help you repair
- Ice Maker not working
- Water dispenser not dispensing
- Leaks in or under your refrigerator
- Fresh food section not cold
- Freezer not cold enough
- Excessive frost build-up
- Compressor making loud noises (Determination only, not install)
- Compressor running but fridge not working (Determination only, not install)
- Door controls on the screen not working
- Error codes displayed on the screen
- Locked screen controls
- Lights not working
- Freezer bottom drawer off track
- Rubber gasket needs replacing
- Any other fridge issues – we got this!