How it works

Getting started is simple! Start diagnosing your appliance repair in under a minute.

MAKE APPOINTMENT

1

Make an appointment that's convenient for you

Click MAKE APPOINTMENT and follow the instructions sent to your email.

Ready to chat with a technician? Start now!

2

Click the link in your email to get started

Check your email for a confirmation, then follow the directions and click the link provided to connect to your certified technician.

3

Connect to your certified technician

Once your payment is processed, you can begin repairing your appliance by video chatting or texting with a certified Neli technician.

Make Appointment
Woman At Home Sitting On Kitchen Island Whilst Using Mobile Phone