HVAC Repair Made Easy!
Our techs work with you virtually through video chat! We can diagnose all your Heating, Ventilation, and Air Conditioning issues and guide you through the repair.
HVAC Repair Made Easy!
Our techs work with you virtually through video chat! We can diagnose all your Heating, Ventilation, and Air Conditioning issues and guide you through the repair.
1
Book a video chat appointment
Same-day appointments!
VIRTUAL DIAGNOSIS
We’ll use video chat to take a look, find the problem, and tell you how to fix it! We give the replacement part number if needed. Only $50. Takes about 45 min.
VIRTUAL PART INSTALLATION
We can remotely guide replacement part installation for only $60!
2
Click the app store link in your email to get the app
Follow the instructions in your appointment email to connect at the appointment time.
3
Connect with your Neli technician
It’s as simple as your technician texting (or emailing) you an invite link that will activate the app and start your video chat session.
We tell you the replacement part you'll need.
Your Neli technician will identify the replacement part(s) needed. Book an appointment so we can guide your through installing the part and verify all is working well.
What we help you repair
- Air conditioning unit not cooling
- Programing your thermostat
- Boiler issues
- Heat pump issues
- Humidifier not working
- Outdoor unit won’t come on/off
- Outdoor unit won’t shut off unless I use the circuit breaker
- Outdoor unit has steam coming from it
- Thermostat issues
- Rooms are warmer or colder than others
- Weak airflow
- Water leak at the indoor unit
- Indoor fan won’t shut off unless I use the circuit breaker
- Circuit breaker keeps tripping
- Oil burner keeps tripping the reset button
- Pilot or ignitor problems