Save time and money on home repairs
Don’t break the bank, Neli virtual repair is just a click away.
$40
Virtual Appliance Diagnosis
Our Neli technician will assess your appliance, diagnosis it, and guide you through fixing it if a part is not required! We will also include recommended tools to help you get started.
$55
Virtual Appliance Part Installation
After diagnosis, a Neli technician will guide you through your part installation and repair, step by step, via video chat, text, or phone call. $55 for new appliance installation guidance.
$50
Virtual HVAC Diagnosis
Our Neli technician will diagnose your HVAC unit, and guide you through fixing it if a part is not required! We will also include must have tools to help you get started.
$65
Virtual HVAC Part Installation
After diagnosis, a Neli technician will guide you through your part installation and repair, step by step, via video chat.
$35
Smart Thermostat Programming
Our Neli technician will guide you through programming your smart thermostat.
$45
Thermostat Installation
Our Neli technician will guide you through installing your repacement thermostat.
$45
Plumbing Diagnosis
Our Neli technician will troubleshoot your plumbing issue and tell you how to fix it.
$60
Plumbing Part Installation
Our Neli technician will guide you through your plumbing repair.
Repaired Side By Side Refrigerator
"This was a unique service that ended up being extremely helpful towards my problem. My side by side fridge/freezer was dropped during a recent house move which rendered the freezer door to not close shut. After calling the moving company to fix the situation, they set me up with Neli to assist in the matter. The virtual technician was wonderful to work with and patient as he guided me to what the problem was and a resolution to fixing it, along with specific part numbers needed for replacement items. This was a great first time virtual technician experience for me after being hesitant towards using it, because I’m not the most mechanically inclined. I would highly recommend this service to anyone based on affordability, ease of use, and knowledgeable assistance."Repaired Oven and Soldered Control Board
"Harmond W. was awesome! He walked me through diagnosing the problem and then once we had figured out what was wrong he worked with me on how to fix it. My oven had a bad connection on the control board and unfortunately those boards aren't available for my oven anymore. So he walked me through how to look at the board and determine if the relay connection had burned out. Sure enough he had and I was able to solder it and the oven is working again! He saved me about $1,500 on a new oven. Would definitely use this service again."Fixed the Dishwasher
I LOVE that a service like yours exist, and that it makes it possible for an average Joe like me to fix my own dishwasher. It makes me feel empowered and competent. ...today I feel like we took my dishwasher ownership to the next level. True ownership is when you’ve repaired it (even if you needed some help). Thanks for the good advice.Refrigerator Repair
"I used Neli to diagnosis my refrigerator. John S. was very knowledgeable and helpful in diagnosing the problem. Lucky for us it was a minor repair. This is a wonderful service that was quick and efficient and affordable. Unlike the other place that I called that wanted to charge me $89-129 for a diagnostic and could not come out until about 2 weeks later. I definitely will use Neli again for future appliance issues. I will tell all my friends and family about this service also. Thank you John S and Neli for such wonderful customer service."Refrigerator Repair
"It was not an easy job at all, but the patience and clear instructions of Wally C. from Neli Virtual Appliance Repair made it possible, and successful. Experience with tools and mechanical assembly required for my tasks, but Wally thought I could do it and he was right. If I couldn't complete the repair, I would have at least been sure of the diagnosis when I engaged a repair service. Money well spent either way. It's a brave new world!Dryer Fixed Same Day
"Diagnosis was accurate. Part number was given so we were able to get it ourselves the same day and immediately make the repair. We were drying clothes that night!"
Katie
Nancy
Chris
Mark
Darryal
Sheila