MVW6500MBK with Pet Pro

Welcome to another tremendous day at Neli and I thought it would be good to take a look at what makes the Maytag MVW6500MBK so popular. I hope you agree, too. 

I’ll also dig into the error codes and add some advice along the way. 

Is it their new Pet Pro System? Or, is it because that yes, it’s really that good of a washing machine? I’m inclined to say yes to both, because Maytag has always been the “one to beat.” 

The new option for Pet Pro takes the wash water through the filter near the base of the stick agitator and traps pet hair. It’s an advanced and more effective version of the old style filters used years ago. 

Inside the machine is what we’ve all come to expect from a Whirlpool made Maytag. Instead of over-complication like other manufacturers, Whirlpool keeps things simple yet effective (and durable). 

 

Remember, if you come across an issue that is just too much to handle, be sure to reach out to Neli for help. Help is why we’re here. 

Ok, let’s get into the error codes. 

Service and Fault Codes header

F0E2 Oversuds

Fault is displayed when suds prevent the basket from spinning up to speed or the pressure sensor detects rising suds level. The main control will flush water in an attempt to clear suds. If the water flush is unable to correct the problem, this may indicate:

  • Not using HE detergent.
  • Excessive detergent usage.
  • Check pressure hose connection from tub to main control. Is the hose pinched, kinked, plugged, or leaking air?
  • Mechanical friction on drive mechanism or basket (items between basket and tub).

 

F0E3 Overload

Fault is displayed when the main control detects a load size that exceeds the washer’s capacity OR basket cannot be turned. This may signify:

  • Load size exceeds washer capacity. Remove excess laundry, then restart the cycle.
  • Mechanical friction on drive mechanism or basket (items between basket and tub).

 

F0E4 Spin Limited by Water Temperature

Fault is displayed when the water temperature is too high to have spin at final speed. Speed will be limited to 500 RPM.

  • Check water valve function.

 

F0E5 Off Balance Load

Fault is stored when an off balance condition is detected.

  • Check for weak suspension. Basket should not bounce up and down more than once when pushed.
  • Items should be distributed evenly when loading.

 

F0E7 Load Detected When Running Clean Washer Cycle

Fault is displayed when clothes are detected in the basket when a clean washer cycle is selected. 

  • Remove any load from the basket before running the clean washer cycle.

 

F0E8 Water Ring

Fault is displayed when too much residual water is detected. 

  • Run Drain and Spin Cycle.

 

F0E9 OB Pause

Fault is displayed when an off balance condition is detected and after user interventions.

  • Check for weak suspension. Basket should not bounce up and down more than once when pushed.
  • Items should be distributed evenly when loading.

 

F1E1 Main Control (ACU) Fault

Fault is displayed indicating a main control (ACU) fault. 

 

F2E1 HMI Stuck Button

Fault is stored indicating that the user interface is detecting that a button is continuously activated. 

 

F2E2 HMI Disconnected

Fault is displayed if the HMI is disconnected from the ACU.

 

F3E2 Pressure System Fault

Fault is displayed when the main control detects an out of range or absent pressure signal.

  • Check pressure hose connection from tub to main control. Is the hose pinched, kinked, plugged, or leaking air?

 

F5E1 Lid Switch Fault – Lid Is Open

Fault is displayed if the lid is in locked state, but lid switch is open; control not sensing the strike in the lid lock.

  • User presses START with the lid open.
  • The main control cannot detect the lid switch opening and closing properly.

 

F5E3 Lid Lock Will Not Unlock 

Fault is displayed when one of the following conditions occurs:

  • Excessive force on the lid prevents the lock bolt from retracting.
  • Wash media buildup prevents lock bolt from retracting.
  • Main control cannot determine if the lid lock is in an unlocked state.

 

F5E4 Lid Not Opened Between Cycles

Fault is displayed when one of the following conditions occurs:

  • User presses START with the lid open.
  • User presses START after a predetermined number of consecutive washer cycles without opening the lid.
  • The main control cannot detect the lid switch opening and closing properly.

 

F6E1 Communication Error: HMI Cannot Hear ACU

Fault is displayed when communication between the HMI and the ACU has not been detected.

  • Check continuity in the HMI harness.

 

F7E1 Tachometer missing or Wrong Signal

Fault is stored when the ACU cannot read the speed or power from the tachometer.

  • Check connections to the ACU.

 

F7E3 Basket Engaged During Wash

F7E4 Basket Re-Engagement Error

Fault is stored when the main control determines the shifter is not engaging the basket for spin or disengaging it for wash.

  • Check shifter connectors.
  • Check for clothing or another item wedged between the impeller and the basket that could bind them together. 
  • Check that the shifter slider moves freely.

 

F7E6 Motor Circuit Open

Fault is stored when the main control detects one or more of the motor lines is open.

  • Check the motor circuit.

 

F7E7 Motor unable to reach target RPM

Fault is stored when the motor cannot reach the target RPM.

  • Check the basket for obstructions.

 

F8E1 Long Fill
Fault is displayed when the water level does not change for a period of time OR water is present but the control does not detect the water level changing.

  • Is the water supply connected and turned on?
  • Are hose screens plugged?
  • Is water siphoning out oí the drain hose?
  • Check for proper drain hose installation.
  • Low water pressure; fill times longer than 10 minutes.
  • Is the pressure hose connection from the tub to the main control pinched, kinked, plugged, or leaking air?

 

F8E3 Overflow or Flood Condition

Fault is displayed when the main control senses water level that exceeds washer capacity.

  • Check pressure hose connection from tub to main control. Is the hose pinched, kinked, plugged, or leaking air?
  • Check for proper drain hose installation. Is water siphoning out of the drain hose? Drain hose must not be more than 4.5″ (114 mm) into the drain pipe. Make sure the drain hose is not sealed into the drain pipe, and that there is an air gap for ventilation. Ensure that drain height is between 39″ (991 mm) and 8′ (2.4 m) above the floor.
  • May signify problems with the water inlet valves.
  • Pressure transducer fault on main control.

 

F8E6 Water Hazard

Fault is displayed when the main control senses water in the tub and the lid has been left open for more than10 minutes.

  • Check pressure hose connection from tub to main control. Is the hose pinched, kinked, plugged, or leaking air?
  • Check for proper drain hose installation. Is water siphoning out of the drain hose? Drain hose must not be more than 4.5″ (114 mm) into the drain pipe. Make sure the drain hose is not sealed into the drain pipe, and that there is an air gap for ventilation. Ensure that drain height is between 39″ (991 mm) and 8′ (2.4 m) above the floor.
  • May signify problems with water inlet valves.
  • Pressure transducer fault on main control.
  • May signify a problem with lid lock.

 

F9E1 Drain Pump System Problem – Long Drain

Fault is displayed when the water level does not change after the drain pump is on.

  • Is the drain hose or the drain pump clogged?
  • Is the drain hose height greater than 8′ (2.4 m)?
  • Is the pressure hose connection from the tub to the main control pinched, kinked, plugged, or leaking air?
  • Too much detergent.
  • Is the pump running?

Quite a list, but you shouldn’t have any trouble finding a solution to just about any problem with your machine! But I guarantee you may have questions, and that’s why we’re here for you. 

Set up an appointment with Neli, and we can help you through any issue with your washer!

 

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