While these codes might seem intimidating, they’re actually your washer’s way of telling you exactly what’s wrong. In this post, we’ll decode those error messages and provide you with some simple prevention and troubleshooting tips. From overloaded laundry to water temperature issues, we’ll empower you to tackle those common washer woes and keep your laundry routine running smoothly. Always remember that if you feel overwhelmed when tackling a repair on your washer, you’re in good hands with Neli. Just book an appointment and we’ll show you and guide you to the solution. No problem.
- F0E2 – Oversuds
- Prevention: Use only HE detergent and the correct amount.
- Troubleshooting: Run a “Rinse and Spin” cycle with no detergent. Check the drain hose for clogs.
- F0E3 – Spin Limited by Water Temperature
- Prevention: Ensure the water temp is set correctly.
- Troubleshooting: Check water temp settings and inlet hoses for kinks/blockages.
- F0E4 – Overload
- Prevention: Don’t overload the washer; distribute laundry evenly.
- Troubleshooting: Remove items or redistribute the load.
- F0E5 – Off Balance Load
- Prevention: Distribute laundry evenly; avoid washing single heavy items.
- Troubleshooting: Redistribute the load or add smaller items for balance.
- F0E7 – Load Detected When Running Clean Washer Cycle
- Prevention: Ensure the washer is empty for the Clean Washer cycle.
- Troubleshooting: Remove any items before running the cycle.
- F0E8 – Water Ring (Excess water in the tub after a cycle)
- Prevention: Confirm the drain system is clear; avoid overloading.
- Run an empty rinse, drain, and spin to check the drain system.
- Troubleshooting: Clean the tub and under the agitator. Run a Clean Washer cycle.
- F0E9 – Off Balance Pause
- Prevention: Distribute laundry evenly.
- Troubleshooting: Redistribute the load.
- F1E1 – Main Control (ACU) Fault
- Prevention: Protect the washer from power surges.
- Troubleshooting: Unplug the washer, then try again. If it persists, call a technician.
- F1E2 – Motor Drive Module Over Voltage
- Prevention: Protect the washer from power surges.
- Troubleshooting: Unplug the washer, then try again. If it persists, call a technician.
- F2E1 – UI Stuck Button
- Prevention: Keep the control panel clean and dry.
- Troubleshooting: Gently clean the panel. If a button is stuck, try to release it; if damaged, call a technician.
- F2E2 – UI Disconnected
- Prevention: Avoid hitting or damaging the control panel.
- Troubleshooting: Unplug the washer and check control panel connections. Secure any loose connections; if the problem persists, call a technician.
- F2E3 – ACU/UI Mismatch
- Prevention: N/A (This is a communication error.)
- Troubleshooting: Unplug the washer, then try again. If it persists, call a technician.
- F3E2 – Pressure System Fault
- Prevention: Ensure hoses are properly connected and not kinked.
- Troubleshooting: Check the water level sensor, hose, and pressure switch for clogs or damage.
- F3E3 – Inlet Water Temperature Fault
- Prevention: Check water heater settings.
- Troubleshooting: Ensure the water heater is set correctly and check hoses for kinks/blockages.
- F5E1 – Lid Switch Fault – Lid is Open
- Prevention: Ensure the lid is closed properly; don’t force it.
- Troubleshooting: Check for obstructions and inspect the lid switch for damage.
- F5E3 – Lid Will Not Lock Or Unlock
- Prevention: Avoid slamming the lid; keep the striker and latch clean.
- Troubleshooting: Check the lock mechanism for obstructions and inspect the switch/mechanism for damage.
- F5E4 – Lid Not Opened Between Cycles
- Prevention: Open the lid between cycles to prevent mold.
- Troubleshooting: N/A (This is a reminder, not an error.)
- F6E1 – Communication Error: UI Cannot Hear ACU
- Prevention: N/A (This is a communication error.)
- Troubleshooting: Unplug the washer, then try again. If it persists, call a technician.
- F6E3 – Communication Error: ACU Cannot Hear MCU
- Prevention: N/A (This is a communication error.)
- Troubleshooting: Unplug the washer, then try again. If it persists, call a technician.
- F7E1 – Tachometer Missing or Wrong Signal
- Prevention: N/A (This is a motor speed sensor issue.)
- Troubleshooting: Call a technician to diagnose and repair the motor or sensor.
- F7E2 – MCI Drive Failure
- Prevention: N/A (This is a motor control unit issue.)
- Troubleshooting: Call a technician to diagnose and repair the motor control unit.
- F7E3 – Basket Engaged During Wash
- Prevention: N/A (This is a drive system or basket hub issue.)
- Troubleshooting: Call a technician to diagnose and repair the drive system or hub.
- F7E4 – Basket Re-engagement Failure
- Prevention: N/A (This is a drive system or basket hub issue.)
- Troubleshooting: Call a technician to diagnose and repair the drive system or hub.
- F7E6 – Motor Circuit Open
- Prevention: N/A (This is a motor circuit issue.)
- Troubleshooting: Call a technician to diagnose and repair the motor circuit.
- F7E7 – Motor Unable to Reach Target RPM
- Prevention: Avoid overloading; ensure proper ventilation.
- Troubleshooting: Check for a heavy/unbalanced load. If it persists, call a technician to diagnose the motor or drive system.
- F7E8 – Motor Drive Module Over Temp
- Prevention: Avoid overloading; ensure proper ventilation.
- Troubleshooting: Let the washer cool down and check for ventilation blockages. If it persists, call a technician.
- F7E9 – Locked Rotor
- Prevention: N/A (This could be a jammed object or faulty motor.)
- Troubleshooting: Check for jammed objects. If none are found, call a technician to diagnose the motor.
- F7EA – Motor Phase Loss
- Prevention: N/A (This is a motor or motor control unit issue.)
- Troubleshooting: Call a technician to diagnose and repair the motor or unit.
- F7EC – Motor Drive Module Over Current/Overload
- Prevention: Avoid overloading.
- Troubleshooting: Redistribute the load. If it persists, call a technician.
- F8E1 – Long Fill
- Prevention: Ensure good water pressure and check inlet hoses.
- Troubleshooting: Ensure water valves are fully open and check hoses for kinks/blockages. Check inlet valve screens for clogs.
- F8E3 – Overflow or Flood Condition
- Prevention: Ensure the drain hose is properly connected and not clogged.
- Troubleshooting: Check the drain hose for kinks/blockages. Check the water level sensor and hose for clogs/damage.
- F8E6 – Water Hazard
- Prevention: N/A (This indicates a water leak.)
- Troubleshooting: Turn off the water and unplug the washer. Check hoses/connections for leaks and call a technician.
- F9E1 – Long Drain Fault
- Prevention: Ensure the drain hose is properly connected and not clogged.
- Troubleshooting: Check the hose for kinks/blockages and inspect the drain pump for clogs/damage.
- F9E9 – Wrong Voltage
- Prevention: Ensure the washer is plugged into the correct outlet.
- Troubleshooting: Check the power cord and outlet for damage. If a power surge is suspected, call an electrician.
Remember, these error codes are designed to help you, not slow you down. By understanding them and taking preventative measures, you can keep your Whirlpool washer running smoothly for years to come. And if you ever encounter a problem you can’t solve, don’t hesitate to reach out to Neli and we’ll be glad to assist!
Need Some More Help?
Book an appointment with one of our expert technicians today.