Whirlpool WTW7500GC Top Load Washer

Today, we’ll dive into a topic crucial for all you Whirlpool WTW7500GC top-load washer owners – understanding those pesky error codes.

Welcome to this week’s error code exercise to help troubleshoot your washer when it decides to ruin your day.

Before your washer gets the best of you, remember that an appointment with Neli is only a breezy and quick video session away so we can get to the cause of the problem.

Let’s face it: no one likes to see an unexpected code flashing on their washer, especially during laundry day.

But when you know the cause and the solution, doesn’t that tend to remove some of the stress, knowing you can fix it much faster than you thought?

First things first. Here is the technique to view the saved error codes in memory: 

  1. **Prepare the Washer**:

Ensure the washer is in standby mode. That means it should be plugged in, but all the indicator lights should be off.


  1. **Button Sequence for Diagnostic Mode**:

Choose any three buttons on the washer’s control panel, except the POWER button.

Remember your chosen buttons and the order in which you pick them. You’ll need to use them in this exact order for the next steps.

   Within 8 seconds, complete the following sequence:

  1. Press and release the first selected button.
  2. Press and release the second selected button.
  3. Press and release the third selected button.

Repeat this sequence of pressing the three buttons in the same order twice (for a total of three times).


  1. **Confirmation of Diagnostic Mode**:

If you’ve successfully entered the diagnostic mode, all the indicators on the washer’s console will light up for 5 seconds, and you’ll see “888” on the three-digit display. Also, you’ll hear a tone.

If there are no saved fault codes in the system, the display will continue to show “888”.

Once you’re in the Service Diagnostic mode, be aware that all cycles and options will reset to factory defaults.

This process activates the washer’s diagnostic mode, which can help you identify any issues or error codes. Remember to follow the button sequence precisely and swiftly to enter this mode successfully.

So, grab your notepad (or just bookmark this page), and let’s turn these confusing codes into simple solutions. Let’s get started.


  1. **F0E2 (Oversuds)**: This error occurs when there are too many suds in the washer, which could be due to using non-HE detergent, excessive detergent usage, or issues with the pressure hose connection.

It’s also possible to have a failed drain pump, so remember to check this. If it’s just clogged, you just might become the hero by cleaning it out and testing it.


  1. **F0E3 (Overload)**: Indicates an overload in the washer. It suggests removing excess laundry and checking for any mechanical friction or items stuck between the basket and the tub.


  1. **F0E4 (Spin Limited by Water Temperature)**: This error is displayed when the water temperature is too high for a high-speed spin. It recommends checking the water valve function.


  1. **F0E5 (Off Balance Load)**: Indicates an off-balance load and advises checking for weak suspension and evenly distributing items in the washer.


  1. **F1E1 and F1E2 (Main Control Faults)**: These errors relate to issues with the main control board and motor control section, respectively.


  1. **F2E1 (UI Stuck Button)**: Indicates a continuously activated button on the user interface.


  1. **F3E1 (Pressure System Fault)**: This error is shown when there’s an out-of-range pressure signal, suggesting a check of the pressure hose connection.


  1. **F3E2 (Inlet Water Temperature Fault)**: Displays when the inlet thermistor is open or shorted.


  1. **F5E1 to F5E4 (Lid Lock Faults)**: These codes indicate various issues with the lid lock, from it not locking properly to being unable to detect the lid’s position.


  1. **F6E2 and F6E3 (Communication Errors)**: These errors are related to communication issues between the user interface and the main control unit.


  1. **F7E0 to F7E9 (Motor and Power Issues)**: These errors range from loss of power to motor drive module issues like over temperature, over current, and locked rotor.


  1. **F8E1 to F8E6 (Water and Overflow Issues)**: These codes deal with problems related to water filling, overflow conditions, and water hazards.


  1. **F9E1 and F9E2 (Drain Pump System Problems)**: Indicates issues with draining the water from the load, which could be due to a clogged drain hose or pump.

The codes included here will get you close to the cause. If you cannot pinpoint the exact cause, please book an appointment with Neli, and we’ll get you there. 

For troubleshooting, understanding the terminology will help, too. 

Here’s how to access the error codes and more information after you’re in the Service Diagnostic Mode:

Service Diagnostic Mode Menu Table

What do the F and the E mean in the error codes? Whirlpool’s error code display method alternates the F# and E# codes.

The F# indicates the category of the suspected symptom, and the E# indicates the component causing the problem.

The control retains up to eight codes when you’re reading the error codes stored in memory. When the oldest fault code is displayed, additional presses of the 3rd button will result in a triple beep and display the most recent fault code. 

Note that if each press of the 3rd button results in a triple beep and the display shows “888”, no saved fault codes are present. 

You’ve read this far, which shows you’re interested in keeping your machine trouble-free for as long as possible. Whirlpool washers are good machines; the more you learn about their operation, the more you will appreciate them. 

For now, that’s all I have about your WTW7500GC washer. We at Neli appreciate your interest and desire to fix your stuff! You can always count on us to be there for you. 

When you’re ready to take a closer look at your appliance, reach out to Neli, and we’ll do our best to help. 

Need Some More Help?

Book an appointment with one of our expert technicians today.